What if my item is damaged?

Created by Karen Darley, Modified on Wed, 5 Oct, 2022 at 1:11 PM by Karen Darley

If you receive an item that is damaged, please let us know immediately. You can email support@proscitech.com.. with your order number and a picture of the damaged item. If the item may damaged in transit, please include a picture of the external packaging. 


In most cases, we can reship a replacement item immediatley. If it is a manufacturing fault, we may need a few days to confirm with the manufacturer what they would like done with the item, for example it may need to be returned.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article